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The Main Course: Beyond Service

JULY 16, 2026 | 8:00 AM - 5:30 PM | BRITTANY HOTEL BGC

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CCA CONNECT SUMMIT 2026

The Main Course: Beyond Service

Service is the beginning. Systems build the business.

OVERVIEW

The CCA Connect Summit 2026 is a one-day, high-level gathering designed for hospitality professionals ready to move beyond service and into building sustainable, scalable businesses.

This year’s theme, Beyond Service, reframes hospitality as a complete business system—where product, people, profit, and processes work together to drive real growth.

Bringing together chefs, restaurateurs, hoteliers, consultants, and industry partners, the summit focuses on practical, real-world applications—not just ideas, but execution.

WHAT TO EXPECT

A full-day, immersive experience designed for learning, application, and connection:

• 4 Core Sessions covering Product, People, Profit, and Processes

• Expert-led talks + guided exercises you can apply immediately

• Practical tools including worksheets, diagnostics, and frameworks

• Deep Dive Rooms where you choose your focus area

• Curated Exhibit Experience featuring top suppliers, services, and solutions

• Structured networking with 100–150 industry decision-makers

• Gamified elements and interactive moments throughout the day

EVENT DETAILS

Date: June 4, 2026

Time: 8:00 AM – 5:30 PM (Networking cocktails to follow)

Venue: Brittany Hotel, BGC

TICKET INCLUSIONS

Your summit pass includes:

• Full access to all sessions and workshops

• Summit worksheets, tools, and take-home materials

• Access to Deep Dive Rooms and expert consultations

• Curated networking lunch

• AM/PM coffee and refreshments

• Access to the exhibit experience

• Entry to networking cocktails