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The Main Course: Beyond Service

JUNE 04, 2026 | 8:00 AM - 5:30 PM | BRITTANY HOTEL BGC

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CCA CONNECT SUMMIT 2026

The Main Course: Beyond Service

Service is the beginning. Systems build the business.

OVERVIEW

The CCA Connect Summit 2026 is a one-day, high-level gathering designed for hospitality professionals ready to move beyond service and into building sustainable, scalable businesses.

This year’s theme, Beyond Service, reframes hospitality as a complete business system—where product, people, profit, and processes work together to drive real growth.

Bringing together chefs, restaurateurs, hoteliers, consultants, and industry partners, the summit focuses on practical, real-world applications—not just ideas, but execution.

WHAT TO EXPECT

A full-day, immersive experience designed for learning, application, and connection:

4 Core Sessions covering Product, People, Profit, and Processes

Expert-led talks + guided exercises you can apply immediately

Practical tools including worksheets, diagnostics, and frameworks

Deep Dive Rooms where you choose your focus area

Curated Exhibit Experience featuring top suppliers, services, and solutions

Structured networking with 100–150 industry decision-makers

Gamified elements and interactive moments throughout the day

EVENT DETAILS

Date: June 4, 2026

Time: 8:00 AM – 5:30 PM (Networking cocktails to follow)

Venue: Brittany Hotel, BGC

TICKET INCLUSIONS

Your summit pass includes:

• Full access to all sessions and workshops

• Summit worksheets, tools, and take-home materials

• Access to Deep Dive Rooms and expert consultations

• Curated networking lunch

• AM/PM coffee and refreshments

• Access to the exhibit experience

• Entry to networking cocktails